Privacy Policies

Effective date : 01-12-2024

Welcome to Aqualuxe Laundry’s website. At Aqualuxe Laundry, we prioritize the privacy of our customers and visitors. This Privacy Policy outlines how we collect, use, and protect your information when you interact with our website and services. By using our website, you agree to the terms outlined in this policy.

1. Information We Collect

When you visit or use our website, we may collect the following types of information:

1. Personal Information:

• Name, email address, phone number, and other details you provide when filling out a contact form or booking our services.

2. Non-Personal Information:

• Browser type, IP address, pages viewed, and the time spent on our website. This data is collected automatically to help us improve our website functionality.

3. Payment Information:

• If you make payments through our website, we may collect billing information and other relevant payment details. These transactions are securely processed by third-party payment providers.

2. How We Use Your Information

We use the information collected for the following purposes:

• To process service bookings and provide you with our laundry services.

• To respond to your inquiries and customer service requests.

• To improve our website’s functionality and user experience.

• To send promotional communications (only if you have opted in).

• To comply with legal and regulatory requirements.

3. Cookies and Tracking Technologies

Our website uses cookies to enhance your browsing experience. Cookies are small text files stored on your device that help us:

• Recognize returning visitors.

• Analyze website traffic and usage trends.

• Offer personalized content and recommendations.

You can modify your browser settings to decline cookies, though some website features may not function as intended.

4. Third-Party Sharing

We respect your privacy and only share your information under the following circumstances:

• Service Providers: Third-party vendors (e.g., payment processors, delivery services) assisting in delivering our services.

• Legal Obligations: When required by law or to protect the safety and rights of our customers, staff, or business.

• Marketing Partners: If you’ve consented to receive promotional materials from us.

5. Data Security

We implement strict measures to safeguard your personal information from unauthorized access, disclosure, alteration, or destruction. These measures include secure servers, encryption, and restricted access to sensitive data.

However, no online platform is entirely immune to security risks. We encourage you to protect your login credentials and notify us immediately if you suspect any unauthorized activity.

6. Your Rights

As a user of our website, you have the following rights regarding your personal information:

• Access, update, or delete your personal data.

• Opt out of receiving promotional communications at any time.

• Restrict the processing of your personal data under certain conditions.

• Request a copy of the information we hold about you in a portable format.

To exercise these rights, please contact us at aqualuxe.bellandur@gmail.com

7. Links to External Websites

Our website may include links to third-party websites. Please note that we are not responsible for the privacy practices of these external sites. We encourage you to review the privacy policies of any website you visit.

8. Children’s Privacy

Our website is not intended for use by individuals under the age of 18. We do not knowingly collect personal information from minors. If you believe a child has provided us with their information, please contact us, and we will take steps to delete such data.

9. Changes to This Privacy Policy

We reserve the right to update this Privacy Policy at any time. Any changes will be reflected on this page with a revised effective date. We encourage you to review this page periodically to stay informed of how we are protecting your information.

10. Contact Us

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us:

• Address: No - 09, Bharat Residency, Doddakannalli Rd, near AET Junction, opp. Chef Bakers, Adarsh Palm Retreat, Chikkabellandur, Bengaluru, Karnataka 560035

• Email: aqualuxe.bellandur@gmail.com

• Phone: 8905067009

Thank you for trusting Aqualuxe Laundry. We value your privacy and strive to provide a secure and reliable experience